Política de reembolso
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Policy Conditions:
To be eligible for a return, please ensure the following conditions are met:
- The item must be unused and in the same condition as you received it.
- The item must be in its original packaging.
Return Window:
You may request a return within 30 days from the date you received your item.
How to Initiate a Return:
If you would like to start a return process, please send an email to cyaelmidp@outlook.com to obtain the return shipping address and further instructions. Please include your order number in your email to help us process your request faster.
Refund Processing:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You can expect to receive the refund within 7-14 business days, depending on your card issuer's policies.
If you have any questions or concerns regarding your return, please do not hesitate to contact our support team at cyaelmidp@outlook.com.
